Before permitting you to use our service, we may require you to provide additional information we can use to verify your identity or telephone number, such as requiring you to confirm your account registration by placing a call from the bill-to-telephone number provided.

We may also obtain verification information about you from third parties such as your telephone service provider or any other means necessary and appropriate.

When you are using our service, we collect information about your account transactions and we may collect information about your computer or other access device for fraud prevention purposes. Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team and or store results when you respond to an online survey.

When you access our websites we, or companies we hire to track how our website is used, may place small data files called "cookies" on the computer you used to access the websites or online systems.

We send a "session cookie" to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session. Once you log out or close your browser, this cookie expires and no longer has any effect.

We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.

Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person.

We store and process your personal information on our computers in the US, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable U.S. federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees, authorized agents and or representatives who require it to fulfill their job responsibilities.

Our primary purpose in collecting personal information is to provide you with a safe online payment method, and unique shopping cart payment experience. We may use your personal information to:

If you are buying goods or services and pay through ETELCHARGE.com or any ETELCHARGE.com Inc. online customer portals, we may provide the seller with the confirmation of your ETELCHARGE.com account and payment approval to complete your transaction with the seller. The seller is not allowed to use this information to market their services to you unless you have agreed to it.

We work with merchants to enable them to accept payments from you using ETELCHARGE.com Inc’s websites and in doing so, a merchant may share information about you with us, such as your email address or other information, when you attempt to pay that merchant. We use this information to confirm to that merchant that you are an ETELCHARGE.com Inc. customer.

We may share your personal information with: members of our corporate family to help detect and prevent potentially illegal acts, provide joint services and for other business purposes. However, these corporate affiliates will not use this information to market their services to you unless you have approved it.

Authorized service providers or companies under contract who help with parts of our business operations (i.e. fraud prevention, bill collection, marketing, technology services). Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.

Law enforcement, government officials, or other third parties when:

ETELCHARGE.com Inc. will not sell or rent any of your personal information to third parties in the normal course of doing business and only shares your personal information with authorized third parties as described in this policy.

Federal and state laws allow you to restrict the sharing of your personal information in certain instances. However, these laws also state that you cannot restrict other types of sharing. Because we have chosen to refrain from certain types of data sharing, the only type of sharing of your personal information that you may restrict is as follows:

If you do not want ETELCHARGE.com Inc or it’s authorized parties to share your personal information with other financial institutions for the purpose of marketing our jointly offered products to you. You may also control how we use your contact information to market our services to you.

You can review your personal information and make any necessary changes, at any time by logging in to your account and changing your preferences in the user profile page of your account.